Practice → Review → Assign

Keep practice honest across twelve months

Baseline, 30-day practice, 90-day reassessment, quarterly checkpoints, annual renewal. Managers act on overdue, decay, and renewal queues in Revenue Command Center so the next customer room stays sharp.

Baseline → 30-day practice → 90-day reassessment → annual renewal.12-month cadence
Keep practice honest across twelve months. Indigo and cream clay cadence illustration.

Baseline. Practice. Renew.

The obstacles we address

Why one-off training fails to stick

  • Skills age without scheduled remeasurement after the workshop glow fades.
  • Teams reuse one scenario until scores stop predicting live performance.
  • Managers lack queues that tie path credentials to calendar follow-up.

Our verified solution

What 12-month mastery schedules

  • Remeasurement and refresh tied to real checkpoint gates, not invented day-1 theatre.
  • Scenario and account diversity so practice does not collapse into one archetype.
  • Annual renewal that keeps the Sales Twin passport honest over a year.

What managers can review

RCC surfaces overdue remeasurement, decaying skills, stale scenarios, low-confidence evidence, and annual renewal on the same progression record buyers can defend.

  • Checkpoint kinds on the progression record: baseline, 30-day practice, 90-day reassessment, quarterly (180/270), annual renewal (365).
  • Manager queues: overdue remeasurement, decaying skills, stale scenarios, confidence gaps, annual renewal.
  • Evidence aging signals (due soon, decaying, overdue) that feed refresh work, not a separate “decay protection” product.
  • Same fields on Passport and RCC; managers approve or revise the next mission until the rep starts.

Klara explains learning paths and coaching context in training. Mastery scheduling itself is deterministic runtime logic managers approve in RCC.

Cadence buyers can cite

From baseline to annual renewal

  1. Baseline

    Establish the starting measurement on the progression record. Mirror inserts when no reliable baseline exists; experienced reps can enter Deal IQ diagnostic on the canonical path.

  2. 30-day practice

    Scheduled practice work keeps the first credential warm before the 90-day reassessment window.

  3. 90-day reassessment

    Remeasure against the same contracts managers defend in reviews. Overdue remeasurement surfaces in RCC when the gate slips.

  4. Quarterly checkpoints (180 / 270)

    Mid-year and three-quarter checkpoints keep scenario diversity and evidence confidence from collapsing into one archetype.

  5. Annual renewal (365)

    Renew the credential so the passport stays honest for a full year. Annual renewal is its own manager queue, not a silent expire.

How this track sits on the path

How mastery sits on the stack

  • Mirror, Deal IQ, Team IQ, and Transfer feed one progression record.
  • RCC surfaces overdue work and decaying-skill queues for manager action.
  • Players see the same next mission on Progress Home and Passport.

Questions buyers ask

Is mastery a separate product?

No. It is the cadence layer on the enablement runtime that schedules remeasurement across Deal IQ and Team IQ paths.

Can managers override next missions?

Yes, until the rep starts the session. Overrides are auditable with engine versus manager source tags.

Where do managers act on overdue work?

In Revenue Command Center action queues and person dossiers on the marketing RCC page and in the signed-in workspace.

Does mastery “protect” skills from decay automatically?

No. The runtime surfaces decay and due-soon signals and queues refresh work. Managers still approve the next mission.