Can I defend this in review?
Open approved missions, provenance-tagged sessions, and person dossiers when a CRO asks what evidence backs the quarter.
CRO · VP Sales
The manager system for sales training and assessment.
Revenue Command Center
You train and assess the team here. Deal IQ is the job in the deal, fitted to seat. Open the queue, read the dossier, approve or revise the next mission.
Needs your decision
3 pending
Action queue
Needs your decision
Leo
Harborline path is ready. Approve it.
Maja
Retro scored. Assign the 1:1.
James
Listening slipped across rooms. Review the skills.
Manager review · Klara
Three people. Approve, assign, or review.Manager path
From queue to next mission. One thread.
QueueLeoHarborline path is ready. Approve it.
MajaRetro scored. Assign the 1:1.
JamesListening slipped across rooms. Review the skills.
Now in this phase
Leo, Maja, James. Approve, assign, or review.
Practice produces evidence. RCC reviews, then assigns.Practice → Review → Assign
Watch Revenue Command Center
A short walkthrough of the manager spine: action queue, person dossier, and the next assign before the quarter review asks for proof.
What breaks without evidence
01
Completion metrics do not survive a sceptical CRO review.
02
Coaching attention follows the loudest rep, not the riskiest gap.
03
Hiring calls rest on interview impressions legal and enablement cannot audit.
Three questions buyers walk in with
Who needs coaching, and why?
See cross-sim Deal IQ and Team IQ evidence on one person record, then rematch focus skills before silent risk compounds.
VP Enablement · Front-line manager
Will this hold as we scale and hire?
Hire on frozen work-sample bands, keep scenario packs complete, and govern integrity warnings before a broken mission goes live.
RevOps director · GTM lead
Act II · Evidence
Practice lands here. Then you assign.
Deal IQ and Team IQ produce the evidence. It sits on the person dossier. You approve or revise the next mission before the rep starts.
Product chain
- 1PlayReps practice in Deal IQ (buyer pressure), Team IQ (pod craft), Mirror (baseline), or Transfer (champion coaching).
- 2RecordSession evidence lands on the person dossier: ICCE scorecards, situational fit, pattern maps, champion cards, path seals.
- 3DecideManagers approve or revise the next mission, act on the action queue, and rematch gaps before vanity completion metrics take over.
Surfaces
What you open for each question
Can I defend this in review?
Action queue
Action queue3 pending
Monday queue
Needs your decision
- Approve
Leo
Harborline path is ready. Approve it.
- Assign
Maja
Retro scored. Assign the 1:1.
- Review
James
Listening slipped across rooms. Review the skills.
Open the surfaces for this question
Prove it in the review
Buyer job: Open session evidence with provenance tags when a CRO asks for proof. Exports are review scorecards and dossiers, not automatic decay-protection claims.
Session detail drawer
Score narrative, viz, MEDDPICC strip, Team IQ provenance rows (input, reaction, engine, Klara), and copy report link.
Restraint: Provenance-tagged beats beat completion vanity.
Deal IQTeam IQMirrorTransfer sessions
Passport, path seals, and provenance
Path seals and share cards on the person record. Session drawers tag input, reaction, engine, and Klara where Team IQ contributes.
Restraint: Exports are review scorecards and dossiers. PNG seal download and public verify URL are credentials, not competence claims.
Sales Twin passport across MirrorDeal IQTeam IQTransfer
More surfacesEN session reportScorecards in RCC chrome
EN session report
Full-page manager session report with gaps, target skills, fellowship, and provenance footer.
Restraint: Report cites the session. No invented cohort uplift.
Deal IQ / Team IQ session
Scorecards in RCC chrome
Deal IQ, Mirror, and Transfer scorecards open inside enablement chrome with coaching bullets.
Restraint: Same scorecard the player sees. Manager view adds coach brief, not new scores.
Deal IQMirrorTransfer
Approve the next mission
Buyer job: See the next manager move before the week slips: approve, assign, nudge, or invite with an auditable trail.
Action queue
Prioritized cards for pending approvals, stuck invites, at-risk reps, integrity warnings, and monitor items on the command-center home.
Restraint: Each card ties to a person and a path step. Managers revise until the player starts; overrides stay auditable.
All rooms: MirrorDeal IQTeam IQTransfer
Approvals workspace
Searchable rep list with mission approve and customize flow. Engine proposal beside manager revision before the rep starts.
Restraint: Mission Source Diff records engine versus manager source tags. Overrides remain visible on the person path.
Deal IQTeam IQMirrorTransfer path steps
More surfacesDecision cardMission source diff
Decision card
Single high-emphasis approve or customize card for the pending path step.
Restraint: One decision at a time. No silent auto-advance.
Learning path step
Mission source diff
Engine versus manager override audit panel on the assignment.
Restraint: Source tags stay on the mission record for enablement review.
Path enginemanager override
Run a company, not just a team
Buyer job: Compare teams, engage the cohort, and keep the command center live after first setup. Discovery-first: start with Approve, Coach, and Prove; expand when the org is ready.
Company portfolio
Multi-team portfolio with compare strip and cross-team attention queue.
Restraint: Attention queue cites team-level risk. No invented company-wide ROI.
All team rooms under the company
Engage
Notification composer, challenge builder, delivery log, and leaderboard.
Restraint: Delivery log is auditable. Challenges do not invent skill scores.
Team rostermastery path
More surfacesKlara ConciergeRCC activation railLeague and achievement treasuryActivity feed
Klara Concierge
Contextual manager co-pilot for team, person, or program with seeded coaching prompts.
Restraint: Klara proposes. Manager decides. Same boundary as recruiting.
Team / person / program context
RCC activation rail
Five-step setup milestone rail until Home is live, plus first-run onboarding wizard.
Restraint: Home unlocks after milestones. No fake readiness score.
RCC setup
League and achievement treasury
Team league standings and manager-facing achievement credentials on Settings.
Restraint: Credentials are seals and badges, not competence certificates.
Path sealsEngage
Activity feed
Unified training activity feed plus team performance panel.
Restraint: Feed cites real sessions. Empty days stay empty.
All rooms
Who needs coaching, and why?
Person dossier
Sample AE
Maja
AE. Deal craft and team craft on one record.
Overview
- Health
- Watch
- Program
- Step 3 of 6
- Primary gap
- Decision process
- Next
- Assign the 1:1
Open the surfaces for this question
Coach with cross-sim evidence
Buyer job: Open one person record when a CRO asks what evidence backs this rep this quarter, with Deal IQ and Team IQ on shared skill IDs.
Person dossier
Tabs for overview, deal craft, team craft, path, and invite. MEDDPICC heatmaps, focus-skill cards, and session drill-down from one person.
Restraint: Debrief-ready evidence managers can defend in enablement reviews. Not a personality label.
Deal IQ ICCETeam IQ situational fitMirror / Transfer when on path
Cross-sim single record
Deal craft versus Team craft contrast on shared skill IDs, with a unified coach brief when both rooms contribute.
Restraint: Same passport, different win conditions. Soft craft never invents SDR / AE / CSM framework clones.
Deal IQTeam IQ
Pod-craft shape
The Retro · sample report
More surfacesFocus-skill cardsManager insight cardManager skill layersManager 1:1 prep
Focus-skill cards
Three to five focus skills per rep with situational fit bars and session drill-down.
Restraint: Assignment is human. Rematch uses the same beat type.
Team IQDeal IQ shared skill IDs
Manager insight card
L0 coaching insight headline with qualification chips and benchmark delta.
Restraint: Insight cites the latest session. No invented uplift.
Latest Deal IQ / Team IQ session
Manager skill layers
Layered skill-domain snapshot with benchmark deltas and bucket drill-down.
Restraint: Buckets map to authored skill IDs, not trait scores.
Deal IQTeam IQ
Manager 1:1 prep
Role context, known gaps, and a short note stored on the member record before the 1:1.
Restraint: Notes stay on the person record. Rep-Ask responses are seen, applied, or declined.
Person pathManagerRepAskPanel
Run the pod, not just the rep
Buyer job: See coverage gaps across the pod without opening every debrief first. Soft craft and qualification maps stay on separate taxonomies.
Team pulse
Three-column team health, path, and pretest KPI board with needs-focus avatars on Home.
Restraint: Pulse cites roster health chips. No invented cohort win rates.
Team rosterDeal IQ / Team IQ latest sessions
Team maps
Soft-skill polar, MEDDPICC qualification radar, fellowship journey strip, coverage grid, org chart, and chemistry view after baseline.
Restraint: Situational fit bands (well matched, risky here, mismatch) and seat framework maps stay separate. Soft craft does not steal Deal IQ taxonomy.
Team IQ groupsDeal IQ seat tracks (SPICED / MEDDPICC / expand-renew)
More surfacesFellowship mapCoverage gridTeam chemistry
Fellowship map
Team-wide Deal IQ five-step fellowship journey averages on Home.
Restraint: Averages require enough completed steps. Empty cells stay empty.
Deal IQ fellowship
Coverage grid
Role-band coverage: reps grouped by SDR / AE / CSM / RD with skill snapshots.
Restraint: Seat tracks stay seat-specific. No soft-craft clone of MEDDPICC.
Deal IQ seat tracks
Team chemistry
Pod chemistry view that unlocks after baseline completion.
Restraint: Requires Mirror or Team IQ baseline. No fake chemistry score.
MirrorTeam IQ
Catch decay before renewal theatre
Buyer job: Remeasure when skills go quiet. Mastery cadence is explicit: practice, reassessment, quarterly checkpoints.
Mastery queues
Five follow-up kinds on Home beside live approvals: overdue remeasurement, decaying skills, stale scenarios, low-confidence evidence, annual renewal.
Restraint: Mastery cadence is explicit. No invented uplift percentages.
12-month mastery pathDeal IQ / Team IQ rematch
Path journey
Module timeline with approve and steer steps, path seals, and rep-ask panel.
Restraint: Path seals count completed gates. Share cards are credentials, not certificates of competence.
Sales Twin passport path
More surfacesPath step results12-month mastery cadence
Path step results
Post-step engine recommendation before the manager assigns the next mission.
Restraint: Recommendation is a proposal. Manager decides.
Completed path step
12-month mastery cadence
Due-work status model for practice, reassessment, and quarterly checkpoints.
Restraint: Cadence dates come from the scheduler. No fake progress bars.
MasterySchedulerService
Will this hold as we scale and hire?
Hiring screen
Ready for review
Work sample
- Exceeds
Leo
SDR screen. Experienced SDR.
- Meets
Maja
AE screen. Enterprise AE.
- Below
James
CS screen. Strategic CS.
Exceeds at 85 and above. Meets 70 to 84. Below under 70.
Open the surfaces for this question
Hire on work-sample bands
Buyer job: Hire on recorded work-sample bands legal and enablement can audit. Silent Klara evaluates. Humans decide hire, advance, hold, or decline.
Recruiting workspace
HIRESDR, HIREAE, and HIRECS band review with silent Klara ask and human hire / advance / hold / decline with rationale.
Restraint: Not AI auto-hire. Comparable human decisions on locked gates. Team IQ may support, never as a lone hiring gate.
Deal IQ hiring tracksoptional Team IQ support evidence
Frozen assessment contracts
Locked work-sample contracts and seniority bands per seat track before the candidate plays.
Restraint: Contract freezes before play. Band mapping is exceeds / meets / below / insufficient.
HIRESDRHIREAEHIRECS
More surfacesConvert candidate to baselineKlara recruiting boundary
Convert candidate to baseline
Hired candidate converts into a team member baseline profile on the same dossier model.
Restraint: Recruit never trains employee averages. Conversion is explicit.
Recruiting decisionteam roster
Klara recruiting boundary
Silent Klara ask stays evidence-only. Refusal rules block auto-hire language.
Restraint: Klara never decides hire or no-hire.
HIRESDR / HIREAE / HIRECS session evidence
Author and govern content
Buyer job: Keep scenario packs complete and integrity warnings on the queue before a rep plays a broken mission.
Scenario Studio
Engine draft, manager review, and learning-path bundle for authored scenarios.
Restraint: Manager review is required before a pack lands on a path.
Deal IQ scenario packs
Scenario completeness
Completeness meter with missing-checklist warnings linking to the Deal IQ editor.
Restraint: Incomplete packs surface as Monitor or Risk cards on the action queue.
Deal IQ scenario packs
More surfacesIntegrity and monitor itemsBusiness baseline
Integrity and monitor items
Scenario integrity, low-confidence evidence, and pending overrides as action-queue Monitor or Risk cards.
Restraint: Items cite the person and path step. No silent drop.
All roomsScenario Studio
Business baseline
Company business baseline fields feeding the starting-point strip and path context on Home.
Restraint: Baseline is company context, not a personality score.
SettingsRccStartingPointStrip
Jobs
Four buyer jobs
Four buyer-job clusters under this pillar: pipeline, coaching, cohort progression, and hiring with evidence.
Evidence-defensible pipeline
CRO, VP Sales, and RevOps: open the proof in review.
Coaching throughput
VP Enablement and managers: act before silent risk compounds.
Cohort progression
Mastery cadence, decay ladders, and five follow-up queue kinds.
Hiring with evidence
Work-sample bands. Humans decide. Recruit never trains employee averages.
Start narrow. Expand when the org is ready.
Phase 1
Start here
Approve the next mission, coach from the person dossier, and prove it in review. One team can live on Approve, Coach, and Prove.
Phase 2
Expand later
Add Portfolio, Engage, Scenario Studio, and Recruiting when multi-team compare, content governance, and work-sample hiring are on the agenda.
Deployment
How a manager workspace goes live
No invented week-by-week calendar. Activation follows the product: choose a start path, then clear five in-product milestones on Home.
Choose your start
Game Is Serious demo
Seeded dual-team portfolio with a guided tour. Useful when you need a walkthrough roster before a real cohort.
Custom company setup
Company, optional starting-point baseline, cohort and Deal IQ room, then open the command center. For a new company pilot.
Activate on Home
1. Link room
Team board and learning path engine are active.
2. Add first rep
Activity and invite surfaces open for your roster.
3. Diagnostic live
Evidence panel and MEDDPICC heatmap populate from pretest results.
4. Approve a path
Bulk approve and full skill scores unlock after a manager decision.
5. Send invite
Revenue Command Center is fully activated for the cohort.
Reps Assess first (diagnostic pretest), then Train on full simulations, one path per person.
Data and trust
What happens to rep data
RCC-specific consent before assigned missions. Full posture lives on the Trust Center and Privacy Policy. GDPR-aware delivery from Berlin HQ, not a certification badge.
What reps consent to
- Invited reps accept data-sharing terms before starting assigned missions.
- Required: share training results with the manager (Art. 6(1)(b) and, where applicable, Art. 6(1)(f)).
- Optional: import past personal sessions (Art. 6(1)(a)).
- Consent version and timestamp are stored for audit. Withdrawal by email to [email protected].
What the manager sees
- Scores, skill axes, Mirror patterns, Deal IQ summaries, Transfer debriefs, timestamps, and manager notes from assigned missions.
- Past personal sessions only when the rep approves the optional import.
- Enablement tenant isolation via row-level security for manager team access.
Storage and retention
- Sub-processors: Supabase, Cloudflare, OpenAI, Stripe, EmailJS.
- Raw AI conversation text: default 365 days, then anonymised or deleted.
- TLS in transit. Encryption at rest via Supabase.
- Export and deletion requests supported. See Privacy Policy for data-subject rights.
AI boundaries
- Manager Klara assists with concierge and path-steer. Humans decide hire, promote, and path overrides.
- OpenAI API customer data is not used to train foundation models by default.
- AI-assisted enrichment can be disabled per tenant by configuration or support request.
Read the full posture
Evidence engines that feed RCC
Deal IQ and Team IQ are co-flagship practice rooms. Mirror and Transfer are foundation rooms on the same path. Revenue Command Center is the buyer surface that consumes their evidence.
Deal IQ
Decisions under buyer pressure. SPICED, MEDDPICC, expand/renew by seat.
Team IQ
Craft under pod pressure. Five groups, twenty-four skills, situational fit.
Mirror
Baseline behavioural diagnostic before you assign deep simulation.
Transfer
Champion coaching capstone. Gap evidence beside Deal IQ and Team IQ.
Open Monday. Assign.
Governance and FAQs
Is this sales enablement software or a training LMS?+
Revenue Command Center is the manager system. Reps train the job in Deal IQ. You assess the team here: queue, dossier, next assign. Your LMS can keep content. This is practice evidence, not course hosting.
How do VPs train and assess AE, SDR, and CS teams?+
Deal IQ is the job in the deal: MEDDPICC for AEs, SPICED for SDR / BDR, expand or renew for CS. Team IQ sits with RCC as the manager system. Job-seeker Qualifiers are separate plates, not the VP product.
Can managers override an engine-proposed path?+
Yes, until the rep starts the session. Overrides are auditable with engine versus manager source tags.
Who owns focus-skill assignment?+
Enablement or the front-line manager. RCC lets you assign three to five focus skills per rep and rematch the same beat type.
How does RCC pair with an existing LMS?+
RCC is practice and evidence orchestration, not course hosting. Use your LMS for content delivery; use RCC for mission assignment and debrief-ready dossiers.
What if the pod has fewer than five people?+
RCC still runs. Lean on individual dossiers and session provenance more than team averages when n is small.
How does RCC handle hiring bias?+
Hiring tracks use frozen work-sample contracts and human review. Silent Klara evaluates; humans decide hire or no-hire. Team IQ is never a lone hiring gate.
What do evidence exports look like?+
Managers open review scorecards, session reports, and person dossiers. Exports support enablement reviews. This page does not claim automatic CSV as a product default for every surface.
Does RCC cover every product players use?+
Yes. The eight use cases map to Deal IQ, Team IQ, Mirror, Transfer, and HIRESDR / HIREAE / HIRECS as feeders. Each surface on this page names its feeder room.
Do I need to buy every use case at once?+
No. Discovery-first engagement. Managers can start with Approve, Coach, and Prove, then expand into Portfolio, Engage, Scenario Studio, and Recruiting when the org is ready.
Where is rep data stored, and for how long?+
Primary app data lives on Cloudflare and Supabase. Sub-processors also include OpenAI, Stripe, and EmailJS. Raw AI conversation text is retained for a limited period (default 365 days), then anonymised or deleted. Full detail is on the Trust Center and Privacy Policy.
What does a rep consent to before an assigned mission?+
Invited reps must accept data-sharing terms before starting assigned missions. Required consent covers training results visible to the manager (Art. 6(1)(b) and, where applicable, Art. 6(1)(f)). Optional consent covers importing past personal sessions (Art. 6(1)(a)). Consent version and timestamp are stored for audit.
Can a rep withdraw consent?+
Yes. Withdrawal is by email to [email protected]. Withdrawal does not affect data lawfully processed before the request. Data-subject export and deletion endpoints are documented on the Trust Center.
What can a manager see, and what stays private?+
From assigned missions: scores, skill axes, Mirror patterns, Deal IQ summaries, Transfer debriefs, timestamps, and manager notes. Past personal sessions appear only when the rep approves the optional import. Homepage Klara chat is not persisted.
What does activation actually require?+
Choose a start path (Game Is Serious demo workspace or custom company setup), then clear five Home milestones: link room, add first rep, diagnostic live, approve a path, send invite. Reps Assess first (diagnostic pretest), then Train on full simulations, one path per person.
Put evidence in front of the next review
Open the manager evidence gallery. Book a discovery call for a walkthrough of Revenue Command Center.