Metrics
Promised versus delivered. Completions volume is not the health number.
Job seeker · account manager and CS
CSM Qualifier
Account managers and customer success. Expand, renew, or hold is the motion in the room.
Read the CS lifecycle guideOpen sales hiringMEDDPICC QualifierSPICED Qualifier
An assessed room for account managers and customer success. Expand, renew, or hold is the motion inside the room, not the plate name. Inherit a Closed-Won pack, work Handelsfestigkeit under pressure, then publish a verifiable credential you can add to LinkedIn. Work sample, not a competence diploma.
The current plate verifies completion of a full scored CSM Qualifier run. Expand, renew, or hold is what the room scored. It is a work sample and a verifiable credential, not a competence diploma or LinkedIn Learning course.
A CV can say QBR and health. A quiz can test whether you remember Metrics. Neither shows what you do when tickets look busy, Completions is the wrong scorecard, or Sabine has not named the renew date.
Hiring managers who need a comparable screen should use Deal IQ sales hiring (HIRECS). Later skill interviews stay with the employer. GISCSM remains practice-now. CSIQ and CSLIVE stay NovaTech. ERQ is the job-seeker CSM Qualifier door.
Expand/renew board
Expand / renewSAP · Projekt Handelsfestigkeit
Pilot closed. Completions tiles look green. Sabine as renew owner is still not introduced.
Post closed-won
Your call
Expand
Soft-craft whitespace only after adoption is cited.
Renew
Too early without Sabine intro and paper path.
Hold
Hold until renew owner and gap audit are named in the pack.
Metrics
Promised vs delivered, not Completions volume.
Economic Buyer
Sabine Roth not sealed as renew owner yet.
Decision Criteria
Manager-evidence bar missing from inherited pack.
Decision Process
A QBR invite is not the renew process.
Paper Process
Procurement and legal after Phase 1 still open.
Identify Pain
Thin adoption despite green Completions tiles.
Champion
Thomas is day-to-day, not a sealed expand sponsor.
Competition
E-learning refresh as false success scorecard.
Klara · CS coaching
Completions are not a health signal. Name the gaps before you expand.
Call stays open until evidence is named in the pack.
Expand, renew, or hold. Not Deal Won.
A CS line on a CV is a claim. A renew can still fail.
A CV can say QBR and health. A quiz can test whether you remember Metrics. Neither shows what you do when tickets look busy, Completions is the wrong scorecard, or Sabine has not named the renew date.
The score is the inherited pack, not Deal Won.CSM Qualifier
One sitting · an inherited book
The qualifier does not drop you into a first-close AE clone.
You inherit Closed-Won and decide expand, renew, or hold. The GIS world is our own sell-practice fiction. The evidence is your post-sale call, not a customer claim.
- 01
Territory
Choose one of three equally credible inherited accounts and state a plain business reason.
Handelsfestigkeit, eLearn trap, or Siemens adjacent. Tickets are not health.
- 02
Research
Read adoption, QBR, and people before you form a renew hypothesis.
Cite two briefs. Completions stays a decoy scorecard.
- 03
Initiative
Map promised versus delivered. Name who owns expand and who can still stall renew.
Sabine still has to name the date. Hold is a legal call.
- 04
Qualification
Build the eight MEDDPICC letters as post-sale meanings, not first-close optimism.
Metrics promised versus delivered. Economic Buyer still owns renew.
- 05
Expand / renew / hold
Seal the call so a manager can inspect why you held fire.
Expand, renew, or hold. Not Deal Won.
What the room watches
Same eight letters. Post-sale meanings. Different win.
The qualifier records post-sale judgment on the same eight MEDDPICC letters. It does not award a plate because you cloned an AE first close.
Economic Buyer
Who still owns expand and renew after Closed-Won. Tickets do not replace that person.
Decision Criteria
What would make this book expand, renew, or hold. Friendly usage is not criteria.
Decision Process
The renew path after Closed-Won. A QBR invite is not the process.
Paper Process
What legal and procurement still have to sign. Hold can be the honest paper call.
Identify Pain
The post-sale gap the inherited pack still carries. Busy cases are not pain.
Champion
Who will defend expand or renew inside the account. A friendly CSM ping is not a champion.
Competition
What can still take the book: status quo, a rival, or a quiet non-renew.
The score comes back as a call a manager can inspect.
The board updates during the run. The debrief preserves expand/renew/hold state and coaching evidence. The public plate is the shareable record from the completed run, not the full private working file.
Open a public CS sample debriefPlate you publish · LinkedIn
CSM Qualifier
This is the plate shape you publish after a scored GISCSM run and sign-in. Add-to-profile is a verifiable credential. It is not LinkedIn Learning and not a competence diploma. The prefix is GIS-ER, never GIS-CM.
What the plate means
A verifiable credential with a narrow, defensible claim.
The current plate verifies completion of a full scored CSM Qualifier run. Expand, renew, or hold is what the room scored. It is a work sample and a verifiable credential, not a competence diploma or LinkedIn Learning course.
What it verifies
- A full GISCSM Deal IQ simulation was completed.
- The run produced a valid expand/renew score and evidence session.
- The credential is tied to the named holder after sign-in.
- The credential ID uses GIS-ER and can be checked on a public URL.
What it does not claim
- It is not a CS certification and not a competence diploma.
- It does not promise NRR in the holder’s next book.
- It is not Deal Won and not the AE MEDDPICC qualifier.
- Game Is Serious does not auto-post it to LinkedIn and does not partner with LinkedIn Learning.
From practice to profile
Three decisions from the room to LinkedIn.
- 01
Play as a guest
Enter ERQ with a name and work the full GISCSM inherited pack. No account is required to begin.
- 02
Sign in after the run
Use Google sign-in when the debrief is ready. That ties the GIS-ER plate to a person rather than a browser.
- 03
Publish deliberately
Open the public verifier, add it to LinkedIn, or send the URL with an application. Nothing is posted automatically.
Recruiters
Recruiters screen on HIRECS, not here.
This qualifier is candidate-owned: assessed simulation, public verifier, LinkedIn add-to-profile. It does not replace a recruiter screen, a later skill interview, or HIRECS.
Open sales hiring- Named holder and stable GIS-ER credential ID
- Issue date and public verification status
- CSM Qualifier evidence: expand, renew, or hold
- Expand, renew, or hold. Not Deal Won
Hiring managers who need a comparable screen should use Deal IQ sales hiring (HIRECS). Later skill interviews stay with the employer. GISCSM remains practice-now. CSIQ and CSLIVE stay NovaTech. ERQ is the job-seeker CSM Qualifier door.
Before you enter the room
What is a CSM Qualifier?
A CSM Qualifier is Game Is Serious’s assessed work sample for account managers and customer success. Expand, renew, or hold is the motion in the room. After a full ERQ run you may publish a GIS-ER credential. It is not a methodology name and not a competence diploma.
Is this a CS certification?
No. It is a CSM Qualifier from a completed assessed simulation. Game Is Serious presents it as a work sample and a verifiable credential, not as certification or a competence diploma.
Is this LinkedIn Learning or a competence diploma?
No. You may add the public verifier to LinkedIn’s Licenses and certifications section. Game Is Serious does not partner with LinkedIn Learning and does not issue a competence diploma.
Is the win Deal Won?
No. CS win is expand, renew, or hold on an inherited pack. Closed-Won is the start. Deal Won is the wrong success.
Is this the same as HIRECS, GISCSM, CSIQ, or CSLIVE?
No. HIRECS is the recruiter freeze. GISCSM is practice-now. CSIQ and CSLIVE stay NovaTech. ERQ is the job-seeker CSM Qualifier door that can publish GIS-ER.
Is this the MEDDPICC qualifier?
No. AE MEDDPICC stays at /meddpicc-qualifier, MEDQ, and GIS-CM. This page never mashes first-close AE onto CS.
Do I need an account?
Not to begin. Guest play is allowed. Sign-in is required only when you publish the public plate so the record is tied to a person.
Is there a passing score?
The current bar is a completed full simulation with valid scored evidence. We do not advertise an invented mastery threshold.
Your turn
Put the CSM Qualifier on LinkedIn after you have used expand, renew, or hold in the room.
Set aside one uninterrupted sitting. Guest is fine. When the debrief is complete, sign in and decide whether the public GIS-ER plate belongs on your profile.